Refund Policy

Refund & Return Policy
Each luxury rose box is carefully handcrafted with care and intention. Because our pieces are custom-made, all sales are final unless the item arrives damaged or defective.

Damaged Orders
If your order arrives damaged or defective, contact helloalluringrosess@gmail.com within 48 hours with photo proof. A replacement will be provided once the issue is verified, giving you peace of mind.

Custom Orders & Cancellations
All custom or personalized items are final sale. Orders can only be canceled or modified within 2 hours of purchase.

Customer Support
By completing your purchase, you agree to our policies. If you have any concerns, please contact us first so we can resolve them quickly and ensure you’re fully taken care of.